Software for phone calls you already pay for.

Most voice-agent platforms want to be your telephone company as well: they sell you the number, the minutes, the seats and the transcript, and the number stops working the day you leave. Zag takes the opposite position. You keep the carrier, the number and the rate you negotiated. What you rent from us is the agent — the listening, the speaking, the interruption handling, the tool calls, and the record of what was said and what it cost.

The product exists because of a concrete problem: an admissions team calling students back, in several languages, at a volume no human team sustains, where every call needs a transcript afterwards and every minute needs an invoice line. That is the shape of the whole product — an agent you can edit, a version you can publish, a call you can read, and a charge you can reconcile.

It is run by one person, from Kochi. That is a limitation and it is also the promise: there is no sales team to route you through, no account manager, and no enterprise contract written to hide the rate. Support goes to a human who can read the call log.

We are not a telephone company, and we do not pretend to be one. Carriers carry the calls; Google's models do the listening and speaking; Razorpay takes the money. Our job is the part in between — and the part that tells you exactly what happened.